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Podcast: CEO Podcasts: CEO Chat Podcast + I AM CEO Podcast Powered by Blue16 Media & CBNation.co
Episode: IAM2475 - The Art of Setting Expectations
Description: In this special episode, Gresham Harkless reflects on the often underestimated challenge of managing the human side of business relationships, especially in roles involving sales or brokering.
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Gresham explains that while processes and logistics matter, it’s the emotional and interpersonal dynamics that are hardest to navigate.Â
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Through his experiences, Gresham realizes that success hinges less on leads or inventory and more on understanding each individual’s personal journey and emotional readiness.
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Gresham notes that creating space for honest, consistent conversations helps uncover hidden concerns and builds deeper trust.Â
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Moreover, he emphasizes the long-term value of authentic connections, where empathy and open d...