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Podcast: Winning Through Culture
Episode: Client for Life – Mastering Culture and Connection with Richard Weylman
Description: Richard Weylman, bestselling author and Customer Experience Hall of Famer, joins Tim Flanagan to share battle-tested strategies for building a client-focused culture in financial services. Drawing from his remarkable journey—overcoming a childhood in 19 foster homes to leading sales for Rolls-Royce and The Robb Report—Weylman unpacks how intentional culture drives client acquisition and loyalty. From his books The Power of Why and 100 Proven Ways to Acquire and Keep Clients for Life, he reveals why emotional connection, not just features, wins clients and how advisors can stand out in a commoditized industry.
This episode is a roadmap to c...