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Podcast: Under the Influence with Martin Harvey
Episode: Retention Killers - The 3 things chiropractors do on the second visit that destroy their retention (And How to Fix Them)
Description: You nailed the first visit.They liked you. They opened up.Then... the second visit happened.This is the moment where they’re supposed to commit.But instead, they get confused. Overloaded. Detached.And ten visits later, they’re gone — quietly.In this episode, Dr. Martin Harvey breaks down the 3 biggest second-visit mistakes chiropractors make that quietly kill retention:The Timing Trap: Leave too big a gap, and the emotional urgency fades.The...