Want to create an interactive transcript for this episode?
Podcast: Safety And Risk Success
Episode: Slip Safety Show - with Paul Bedford, The Retention Guru
Description: Paul Bedford is known as The Retention Guru. He is widely regarded as one of the world's leading authorities on gym membership retention. With a master's degree in exercise and health behaviours and a PHD from the London Sports Institute into adherence and participation, Paul is consulted by gyms all over the world on membership experience and retention rates. In his chat with Christian Harris on the Slip Safety Show, Paul discussed some of the trends he's seeing as a result of the Coronavirus outbreak; what club operators have been doing, and should be doing, to ensure they retain as...