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Podcast: After Hours Entrepreneur with Mark Savant
Episode: SHEP HYKEN - How Customer Service Evolves with Digital Media
Description: #159: Are you still doing the same thing expecting different results? That is literally insane.Shep Hyken has worked with huge brands like Disney, Salesforce, AT&T. He's been speaking on huge stages for decades. Is he evolving his messaging? You better believe it.Today, Shep explains how customer expectations are changing, and how you can evolve your business to reach them effectively.https://hyken.com/Shep's book: https://amzn.to/3h8u3Uuhttps://nsaspeaker.org/<...