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Podcast: Under the Influence with Martin Harvey
Episode: Retention Killers - The Daily Visit Drop-Off: Where Retention Quietly Dies
Description: You nailed the consult.You delivered a clear report.They said they were in.But now they’re missing visits.Slipping through the cracks.Quietly dropping off.In this episode of The Retention Killer Series, Martin dives into the daily visit—the overlooked moment where long-term retention is either built… or lost.You’ll learn:Why “how are you feeling?” is the wrong way to startHow to rewire your flow to prioritise connection and valueWhy function-before-feeling changes belief systemsThe structur...