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Podcast: Modern Direct Seller Podcast
Episode: E44: Gain Repeat Customers with Fabulous Customer Care + Loyalty Programs
Description: Full show notes and links to all resources mentioned here: myconsultanttraining.com/episode44Â
Time based show notes:Â
2:00 customer categories: existing, newÂ
3:30Â why it's more effective to focus on customer retentionÂ
4:30 relationship building ideas for customer care Â
6:00 book recommendation: Power of Moments, Chip Heath and Dan HeathÂ
7:00 value of loyalty programsÂ
11:00 ideas for your own loyalty programs (outside of incentives your brand may offer)Â
Show sponsored by: moderndirectsellerbox.com and moderndirectselleracademy.comÂ
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