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Podcast: The IT Experts Podcast
Episode: EP236 – The State of the IT Channel in 2025 with Greg Jones & Ian Luckett
Description: We kicked off with a discussion on how the past 12 months have felt for MSPs, and Greg was quick to point out the odd paradox we're facing. Despite global uncertainty, economic pressures, and geopolitical challenges, the MSP space is actually buoyant. Kaseya itself is growing significantly, and since around 98% of its revenue comes through MSPs, that tells us a lot about the health of the IT channel as a whole. However, while the numbers look good, the reality on the ground isn't all rosy. Some MSPs are struggling with client churn, budget cuts, and shifting customer expectations. Greg stressed...