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Podcast: The Legalpreneurs Sandbox
Episode: Episode 31 - What do law firm clients REALLY need (and want)?
Description: The changing legal marketplace has brought with it a new and evolving set of client needs and expectations. It's still essentially and importantly all about relationships but, it's equally important for legal businesses to be able to anticipate where value can be added for their clients and proactively offer it. That's increasingly hard to do if your legal practice doesn't analyse its client related data. It's become very important for legal businesses to know exactly when and where they have hit the right mark or strayed from it and make immediate mid-course corrections. And, if that isn't done and...