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Podcast: No Vacancy Live!
Episode: The Human Side of Hospitality: Stonebridge's CEO Smith on Tech, Talent & Transforming Hotel Culture
Description: Why do some hotel companies thrive while others struggle with retention, innovation, and guest satisfaction? In this episode of hashtag#NoVacancyNews, we talk with Rob Smith, CEO & President of Stonebridge Companies, who's bringing humanity back to hospitality — without ignoring the power of technology. 🔑 Key Highlights: 👥 Why putting people first isn't just good ethics—it's smart business 🤖 How Stonebridge uses technology to enhance—not replace—human connection 💼 Rethinking workforce culture to increase retention and reduce burnout 📊 The power of real-time data to drive better decisions at every level 💡 What the...