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Podcast: Marketing Vanguard
Episode: Creating Unified Experiences in Gaming: Jennifer Weissman on PENN Entertainment’s Strategy
Description: How do you market entertainment experiences that span physical casinos, online gaming, and sports betting?In this episode of Marketing Vanguard, Jennifer Weissman, CMO of PENN Entertainment, shares how the company creates cohesive customer journeys across 42 casinos, racetracks, and digital platforms. From a time when showing casino floors in ads was prohibited to today's gamified loyalty ecosystems, Jennifer dives into regulatory shifts, customer lifetime value, and gamification beyond traditional gaming.What You'll Learn:How regulatory evolution has transformed gaming marketing possibilitiesWhy loyalty programs are the "lifeblood" of multi-platform entertainmentHow PENN Entertainment lowered...