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Podcast: The Level Up Podcast w/ Paul Alex
Episode: How to Build your Own Digital Call Center in 2025 ft. Jonci Hopson
Description: 🎙️ What if you could build a 1500+ person remote team without renting an office or having any experience in telecom? In this game-changing episode of The Level Up Podcast, Paul Alex sits down with Jonci Hopson (@im.jonci), a powerhouse entrepreneur who scaled a digital call center empire during the pandemic—and never looked back.
💼 From starting with just 121 agents to onboarding over 693 reps in just 30 days, Jonci breaks down the real blueprint behind building a scalable, recession-proof business in 2025. Whether you're a beginner or a seasoned hustler, this episode reveals how to leverage middleman platforms, automation, and remote cul...