Want to create an interactive transcript for this episode?
Podcast: The Level Up Podcast w/ Paul Alex
Episode: How to Build your Own Digital Call Center in 2025 ft. Jonci Hopson
Description: ποΈ What if you could build a 1500+ person remote team without renting an office or having any experience in telecom? In this game-changing episode of The Level Up Podcast, Paul Alex sits down with Jonci Hopson (@im.jonci), a powerhouse entrepreneur who scaled a digital call center empire during the pandemicβand never looked back.
πΌ From starting with just 121 agents to onboarding over 693 reps in just 30 days, Jonci breaks down the real blueprint behind building a scalable, recession-proof business in 2025. Whether you're a beginner or a seasoned hustler, this episode reveals how to leverage middleman platforms, automation, and remote cul...