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Podcast: The Afternoon Update with Lynlee Foo
Episode: Industry Insight: Smart Shoppers, Smarter Tech. How AI is Rewriting Retail in 2025
Description: From curating shopping lists to planning dinner outfits, AI is reshaping how we shop β but not without raising questions about trust and transparency. In this episode, we speak with Ben Wong, General Manager for Southeast Asia and Hong Kong at Adyen, to unpack the latest insights from Adyenβs 2025 Retail Report. We explore how consumers in Singapore and beyond are using AI to enhance their shopping experiences, the rise of social commerce, and how brands can build secure, personalised journeys in an increasingly digital world.See omnystudio.com/listener for privacy information.