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Podcast: thinkfuture: technology, philosophy and the future
Episode: 1098 Why Most Companies Are Doing Automation Wrong
Description: Connect with Peter https://www.itstoilville.com---In this episode of thinkfuture, host Chris Kalaboukis is joined by Peter Swinn, founder of the AI-first automation consultancy Toilville, to explore the real state of artificial intelligence in the workplace. If you've ever wondered why your chatbot seems helpful in a demo but falls flat in the real world, this is the conversation you need to hear.Peter breaks down how most organizations are misusing AI by trying to automate broken workflows and bad habits instead of fixing the fundamentals first. From robotic process automation (RPA) and machine learning tools to agentic...