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Podcast: The Afternoon Update with Lynlee Foo
Episode: Good Tech: How Tech is Easing the Invisible Load to Help Medical & Social Workers Thrive
Description: Medical Social Workers are on the frontlines of patient care—navigating not only complex health situations but also emotional, financial, and social struggles. Yet, after each patient conversation, they face another demanding task: translating these deeply personal stories into clinical documentation. With heavy caseloads and a growing admin burden, burnout is becoming an all-too-common reality. In this episode, Lynlee Foo speaks with Caleb Chiam, Senior Software Engineer at Open Government Products and the tech lead behind Scribe—a digital tool designed to reduce the documentation burden for social workers. Caleb shares how Scribe uses technology to streamline note...