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Podcast: Pocket Sized Pep Talks
Episode: Can You Sell AND Problem Solve?
Description: As a Xerox trainer, I taught both sales training processes and problem solving processes. The problem was, I never actually connected the two! In this Pocket Sized Pep Talk, you'll learn:• In the “Problem Solving Process,” there's a disciplined approach to fixing things right... the first time. This is done by learning how to ask questions, go deeper into the potential size and scope of a problem, and assist others to go beyond his or her prison of familiarity.• In Sales training, the “Selling Process,” illustrates a disciplined approach to, well, fix things right… the first time. This...