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Podcast: In Check with Fintech
Episode: S07E14: Why Merchants Are Losing the Chargeback War with Roenen Ben-Ami – Co-Founder and Chief Risk Officer at Justt
Description: Chargebacks are costing merchants billions and most still don’t have a system built to win them back. In this episode of In Check with Fintech, host Rogier Rouppe van der Voort sits down with Roenen Ben-Ami, Co-Founder and Chief Risk Officer at Justt, to unpack the $180B friendly fraud problem, why first-party misuse is rising, and what it takes to recover revenue at scale without compromising customer experience.
Key topics covered:
💸 The $180B blindspot – Why most chargeback losses are preventable, and how merchants are leaving money on the table
🤖 Fighting fraud with dynamic...