Want to create an interactive transcript for this episode?
Podcast: The Gambling Files
Episode: Head of operations = not a surgeon: The Gambling Files RTFM 215
Description: In this engaging conversation, Richard Logan, Head of Operations at Clarion Gaming, shares insights into the complexities of managing large-scale events like iGB LIVE! and ICE Barcelona. He discusses the challenges of moving events to new venues, the importance of attendee experience, and the role of technology in event planning. Richard emphasises the need for effective navigation and flow within event spaces, as well as the significance of feedback and continuous improvement. The conversation also touches on personal anecdotes and the lighter side of event management [05:04 - 45:50].Choice quotes:"It's all fairly idiot proof." "I'm not...