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Podcast: Breakthrough Success
Episode: E236: The Customer-Centric Model That Drives HubSpot's Growth With Michael Redbord
Description: As the General Manager of the Service Hub at HubSpot, Michael Redbord helps helps scale the support and success teams of many businesses ranging from startups to a publicly traded SaaS juggernaut. He turned HubSpot's customer support team from a cost center to a profit center and one of HubSpot's greatest engines of growth. He is a noted writer, speaker, and leader who is joins us today to help us re-envision what success looks like for your business. Â Quotes To Remember: "If you don't make your customers successful, you are not able to c...