Want to create an interactive transcript for this episode?
Podcast: Careers Information Security Podcast
Episode: 'Watch the Lower Lip!' - Using Facial Expressions to Detect Fraud
Description: Genie Laborde and Robert Nolan on How to Help Prevent First Party Fraud
Want to know if a prospective loan customer is lying? Watch their eyes. And their breathing. And especially whether they move their lower lip.
These are the tips from Robert Nolan, a former mortgage banker, and Genie Laborde, an author and speaker, who have teamed up to offer training for banking institutions looking to reduce first party fraud.
In an exclusive interview, Laborde and Nolan discuss:
Trends in first party fraud;
Why facial expressions are key;
What organizations can do now to...