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Podcast: The Occupational Safety Leadership Podcast
Episode: Episode 269 - Hearing and Listening to Employees about Hazards
Description: Episode 269 is a short but powerful reminder from Dr. Ayers about the difference between hearing employees and truly listening to them when they bring up hazards. The distinction matters because safety leaders often think they’re gathering input, but workers can tell when the engagement is passive rather than active.
🔍 Key Themes
1. Hearing vs. Listening
Hearing is passive — you receive sound.
Listening is active — you engage, ask questions, and seek clarity. Dr. Ayers emphasizes that safety professionals must operate in the listening mode if they want accurate hazard information and trust.
2. Employees Often Have the Best S...