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Podcast: How Leaders Lead with David Novak
Episode: #52: Johnny Taylor, SHRM President & CEO—Treat Empathy as a Business Skill
Description: Today’s guest is Johnny Taylor, President & CEO of SHRM, the Society of Human Resource Management, which is the association for over 300,000 human resource officers in 165 countries.The formula for success in any business is to get your people capability right. That’s how you’re going to satisfy more customers. That’s how you make more money. And more importantly, that’s how you make a bigger difference in the world.When it comes to getting your people right, Johnny Taylor has figured out a huge piece of the puzzle...