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Podcast: The Art of Franchise Marketing
Episode: Connecting with Customers in the Age of AI with Heather Anderson
Description: In this episode of the Art of Franchise Marketing podcast, Erin Martin speaks with Heather Anderson, VP of Marketing for Streamline Brands. They discuss Heather's extensive experience in franchise marketing, the impact of brand acquisition on marketing strategies, and the importance of understanding customer expectations in a rapidly changing landscape. Heather shares insights from customer research that informed their communication strategies, including the launch of the Safer Swimmer Promise. They also explore the role of AI in marketing, the significance of grassroots marketing, and the need for seamless customer experiences. The conversation highlights the unique offerings of Streamline Brands...