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Podcast: DataFramed
Episode: #311 The Human Element of AI-Driven Transformation with Steve Lucas, CEO at Boomi
Description: The relationship between humans and AI in the workplace is rapidly evolving beyond simple automation. As companies deploy thousands of AI agents to handle everything from expense approvals to customer success management, a new paradigm is emerging—one where humans become orchestrators rather than operators. But how do you determine which processes should be handled by AI and which require human judgment? What governance structures need to be in place before deploying AI at scale? With the potential to automate up to 80% of business processes, organizations must carefully consider not just the technology, but the human element of AI-driven tr...