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Podcast: The Messy Mind Podcast
Episode: S6/#124: Small Change, Big Mess: Why Minor Tweaks Can Derail Trust
Description: What's in a name? When it comes to transformation… everything. In this short, but powerful episode, Tammy unpacks a real scenario where a seemingly minor name change during a system rollout threatened to derail months of communication and trust-building. You'll learn: Why consistency in naming matters more than most think How small shifts can raise big questions from end users A better strategy for introducing naming changes without losing credibility This one is a must-listen for anyone managing stakeholder communication, system, business and transformational ro...