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Podcast: Let's Talk Loyalty
Episode: #144: Bryan Pearson of LoyaltyOne Former CEO - Short Summary Show
Description: This episode is sponsored by Points, a Plusgrade company. Read more about their Exchange solution as a growth channel for loyalty programs here.Today's show summarises my interview and insights with Bryan Pearson, former CEO of LoyaltyOne, who is known globally as a leader in loyalty, as well as retail marketing strategy based on consumer analytics.We discuss how companies can succeed and even thrive in the context of our dramatically changing world by understanding what truly matters to customers.We also discuss key industry trends, such as whether the coalition...