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Podcast: In-depth News Features | NHK WORLD-JAPAN News
Episode: Linguist trains disaster volunteers to speak from the heart
Description: When disaster strikes, spreading information in multiple languages is vital. But sometimes people lack confidence in their proficiency. An associate professor at a Japanese university is now training volunteers about how to effectively communicate in English during emergencies. She says beyond language competency, speaking from the heart is most important when it comes to helping others.