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Podcast: Under the Influence with Martin Harvey
Episode: How to Kill an Old Policy Without Killing the Vibe
Description: Ever wanted to raise your fees⌠stop a long-standing discount⌠or scrap a system thatâs no longer working â but feared the fallout?In this episode, Martin breaks down a simple framework for changing anything in your practice without overcomplicating it, overexplaining it, or eroding trust.Youâll learn:Why âkicking the can down the roadâ makes changes harder, not easierThe language templates he uses for price rises, policy changes, and payment shiftsHow behavioural science principles like loss aversion, fairness, and framing turn tough conversations into trust-buildersIf youâve...