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Podcast: Dan Hill's EQ Spotlight
Episode: Maya Hu-Chan, "Saving Face: How to Preserve Dignity and Build Trust" (Berrett-Koehler, 2020)
Description: Today I talked to Maya Hu-Chan about her new book Saving Face: How to Preserve Dignity and Build Trust (Berrett-Koehler Publishers, 2020)There are so many sayings that involve the face, but perhaps none is more central to at least Asian culture than “saving face.” That’s because it represents retaining one’s dignity versus being embarrassed or humiliated in front of others. In truth, though, everyone wants nothing more than to be appreciated, as the psychologist William James recognized long ago. In this episode, Maya Hu-Chan puts “faces” into a business context for listeners. In a meeting between Wester...