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Podcast: Optometry: The Ultimate O.D.
Episode: 5 Big Picture Things You Can Do to Give a Better Patient Experience - E63
Description: 5 Big Picture Things You Can Do to Give a Better Patient Experience - E63
Highlights from this episode:
5 Big Picture Things You Can Do to Give a Better Patient Experience (00:41)
Office Talk: Staff Reviews & Office Intern (26:44)
There are a million little things we can do to improve the patient experience throughout their visit with us. However, if you don't get the big picture things right first, those little things won't make the difference you need them to. It all starts at the top so I have consolidated it down to 5 major...