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Podcast: Product Mastery Now for Product Managers, Leaders, and Innovators
Episode: 552: Building smarter AI-driven products customers love – with Juanjo Duran
Description: How product managers can build customer-centric AI products
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TLDR
Juanjo Duran, Chief Product Officer & Chief Marketing Officer at Exoticca, joins Product Mastery Now to share how to create AI-powered product features customers actually love, not just features that sound impressive. Drawing on 25+ years in diverse leadership roles, Juanjo discusses leveraging customer obsession, data-driven decisions, and practical frameworks to balance innovation with execution. Learn how to embed AI across teams, structure innovation projects, and use the customer journey—from inspiration through to objection handling—as your roadmap for building diff...