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Podcast: Digital Hospitality
Episode: The Future of Hospitality is Data-Driven and Human-Centered
Description: Kevin Planovsky, Principal and Head of Growth at Croud, is helping brands merge technology, strategy, and storytelling to create stronger guest experiences. After selling his boutique Atlanta agency, Kevin joined Croud’s global, tech-enabled marketing team to focus on multi-location restaurant and retail growth. His philosophy blends first-party data analysis with authentic storytelling, ensuring every interaction feels personal. Beyond Croud, Kevin invests in ventures like Relish, a platform that connects restaurants with local creators. With AI reshaping marketing possibilities, he remains committed to efficiency, measurable growth, and keeping hospitality at the heart of every brand experience.Interview Ta...