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Podcast: Under the Influence with Martin Harvey
Episode: When Patients Rewrite Your Care Plan – How to Handle It Without Losing Trust
Description: What do you do when a patient nods at your care plan… and then rewrites it in their head?In this episode, Martin unpacks why patients decide they only need once a week when you’ve recommended three. We dive into the psychology behind it, the mistakes that make it more likely, and how to stop it from happening in the first place.You’ll learn:Why telling them “you’re wrong” is the worst move you can make.How Permission and Yes.. and shift the conversation from conflict to collaboration.The tes...