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Podcast: Let's Talk Loyalty
Episode: Loyalty Lessons ex Starbucks USA – Joy Das Gupta (#696)
Description: This episode is sponsored by Points, a Plusgrade company. Read more about their Exchange solution as a growth channel for loyalty programs here.Today we are re-publishing this fantastic episode from our archive as our planned episode has been delayed for technical reasons.Our guest Joy Das Gupta has built an incredible career in loyalty, spending over thirteen years shaping many of the most exciting and innovative propositions at Starbucks in the US market.Now an independent loyalty consultant, Joy works with clients such as Brooks Running and has previously supported...