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Podcast: The AI in Business Podcast
Episode: AI Use Cases Streamlining Commercial Insurance Operations - with Sidharth Ojha of AXA XL
Description: Today's guest is Sidharth Ojha, Head of Process Optimization in Data and AI at the AXA XL Global Underwriting Office. AXA XL is the property and casualty and specialty risk division of AXA, serving mid-sized companies and large multinationals across more than 200 countries and territories. In this episode, Sidharth breaks down where insurers are seeing real GenAI adoption beyond the back office — including use cases in underwriting efficiency, regulatory alignment, and internal risk triage. He discusses how summarization tools are evolving into more advanced applications like quote comparison and submission prioritization, helping insurers shift from cost savings to growth-focused ou...