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Podcast: Remarkable Results Radio Podcast
Episode: The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]
Description: Thanks to our Partners, NAPA TRACS, and Today's Class This episode explores how todayâs top automotive shops are transforming their business by taking a proactive approachâreaching out to customers instead of waiting for the phone to ring. Watch Full Video Episode Youâll hear strategies to overcome common service advisor objections, such as âcold calling feels pushyâ or âI donât have time,â supported by Dan Taylorâs compelling data showing that just 10 calls can generate 2 appointments. Weâll break down the different types of high-impact calls, thank you calls, deferred work reminders, and even simple âwe miss youâ check-ins that st...