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Podcast: DataFramed
Episode: #317 How to Reengineer Your Business Processes with Nelson Repenning, Distinguished Professor at MIT Sloan & Don Kieffer, Senior Lecturer in Operations Management at MIT Sloan
Description: Every day, knowledge workers face the challenge of managing competing priorities and constant interruptions. When systems are managing us rather than us managing them, productivity suffers and morale plummets. But what if the key to improvement isn't complex reorganization but rather understanding how work actually flows through your team or organization? How can visualizing your workflow and regulating for flow transform productivity? What small, incremental changes might lead to dramatic improvements in both output and job satisfaction?Nelson P. Repenning is the Faculty Director of the MIT Leadership Center and the School of Management Distinguished Professor of...