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Podcast: Remarkable Results Radio Podcast
Episode: The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]
Description: Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode Jason Hladyniuk, service advisor coach at RPM Training, draws inspiration from the world of music to show how shops can be fully “in tune” and "showtime ready" the moment their doors open each morning. In this episode, you’ll learn how this approach helps service advisors:• Deliver an outstanding client experience without getting lost in paperwork or daily chaos.• Lower stress by anticipating needs and having everything ready before clients arrive.• Read their “audience” and adjust communication, whether through a quick text or a detailed face...