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Podcast: My Favorite Mistake: Learning Without Blame in Business and Leadership
Episode: Communicating a Difficult Fact to a Client with Brenda Batista
Description: Consultant, entrepreneur, engineer, attorney, Black Belt
Show notes: https://www.markgraban.com/mistake6
Joining me for Episode #6 is Brenda Batista, the president of her firm Inspiring Company Culture. She's an engineer and an attorney — she's a management consultant and an entrepreneur. And, today, she's sharing her “favorite mistake” from her time as a consultant.
Brenda shares a story about giving a factual piece of information to a client… and why the way she delivered the message was a mistake that created many learning opportunities on many levels. We'll also talk about how she helps le...