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Podcast: Optometry: The Ultimate O.D.
Episode: 7 Ways to Train Customer Service - The Doctor Was Great, Could Not Stand The Staff - E12
Description: 7 Ways to Train Customer Service - The Doctor Was Great, Could Not Stand The Staff - E12
Highlights From This Episode:
7 Ways To Train Customer Service (00:42)
Cold Start: How To Prepare for Growth (18:07)
Office Talk/ Myopia Management Journey (22:47)
We all know in our heads how important customer service is, but are we really living it out and training our staff how to treat our patients the way we want? This is CRUCIAL to making your office culture one of legitimate patient care and it all starts with you so...