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Podcast: The Very Dental Podcast Network
Episode: AME: Some of My Favorite Words
Description: Alan shares his favorite verbal phrases that have improved his patient interactions over his 28-year career. He emphasizes the importance of building rapport and setting patient expectations to create a smoother, more enjoyable practice. Alan discusses how these simple word choices help him diagnose problems, manage treatment compromises, and handle post-op concerns, all while fostering trust and a human connection with his patients. Some of Al's Favorite Words: "Can you say more about that?" This phrase encourages patients to elaborate on their symptoms, often unlocking a more accurate diagnosis. It prompts them to think more...