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Podcast: DataFramed
Episode: #319 Building & Managing Human+Agent Hybrid Teams with Karen Ng, Head of Product at HubSpot
Description: The line between human work and AI capabilities is blurring in today's business environment. AI agents are now handling autonomous tasks across customer support, data management, and sales prospecting with increasing sophistication. But how do you effectively integrate these agents into your existing workflows? What's the right approach to training and evaluating AI team members? With data quality being the foundation of successful AI implementation, how can you ensure your systems have the unified context they need while maintaining proper governance and privacy controls?Karen Ng is the Head of Product at HubSpot, where she leads product...