Want to create an interactive transcript for this episode?
Podcast: Inside Commerce: Ecommerce Strategy, CX and Technology Podcast
Episode: EP305: The Ecommerce Shipping Challenge: Building Resilience Into Your Shipping Strategy, With ShipperHQ COO Quentin Montalto
Description: Get expert advice on the latest ecommerce shipping trends and how brands need to plan ahead to ensure a consistent quality of customer service.Shipping remains a critical challenge. With fluctuating tariffs, evolving customer expectations, and geopolitical tensions, ecommerce teams face mounting pressure to deliver consistent, high-quality service. The complexity of global supply chains, coupled with regional variations in shipping regulations, further complicates the process.To build resilience, ecommerce teams must diversify their carrier networks. By leveraging regional carriers, businesses can mitigate risks associated with reliance on a single provider. Additionally, transparency in...