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Podcast: The IT Experts Podcast
Episode: EP249 - From License Costs to Lasting Value - Mastering M365 & Copilot ROI with Phil Hames and Ian Luckett
Description: Phil explained that Microsoft has made Copilot a central part of its roadmap. This means MSPs cannot afford to sit back and wait. If you are not leading your clients into Copilot, someone else will. That could mean losing accounts that you have worked hard to win. Phil shared how his own business moved from experimenting with ChatGPT into fully embedding Copilot across their development and operations. By doing so, they cut development cycles down to a fraction of the time. What used to take ten days is now done in a single day. That sort of productivity gain...