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Podcast: Remarkable Results Radio Podcast
Episode: A Phone Call Is Worth a Thousand Emails [RR 1056]
Description: Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode In today’s fast paced industry, automation and digital tools like texts, emails, and online bookings make business easier but often leave interactions feeling “people free.” Convenience can come at the cost of real customer relationships, reducing decisions to price alone. Mike Carrillo, founder of Autoshop Follow-Up, reminds shops that while automation has its place, nothing replaces the power of a phone call. His company helps shops bring back that personal touch, building the know, like, and trust factor every business depends on. Why phone calls matter...