Want to create an interactive transcript for this episode?
Podcast: Disruptive Innovators: Champions of Digital Business - CIO & IT Leader Interviews, Digital Transformation, Digital Innovation
Episode: Why Empathy Matters in IT Leadership with Karl Mosgofian of RampCIO
Description: David Wright speaks with Karl Mosgofian, Advisor at RampCIO. Karl reflects on his career journey, the expanding scope of the CIO role, and the realities of leading in an era shaped by AI expectations. He emphasizes the importance of empathy, stakeholder alignment and prioritization as essential skills for technology leaders.Key Takeaways:00:00 Introduction.04:45 Empathy is underrated in leadership success.08:50 SaaS shifted IT into a facilitator role.11:42 CIOs face the gap between AI hype and reality.15:48 Transformation fails without full business buy-in.<...