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Podcast: Leaders In Payments
Episode: Modern Finance: AP Automation with Steve Buchberger and Heather Dawood from Deluxe | Episode 431
Description: Our Modern Finance series continues with episode three, featuring Steve Buchberger and Heather Dawood from Deluxe. We explored why more than 80% of businesses are still managing accounts payable manually — and the insights may surprise you. The pair explain how today's finance professionals are caught in a challenging paradox: highly skilled individuals spending countless hours on manual tasks, serving as the frontline against fraud while having little time to implement strategic improvements. This has created peculiar workplace phenomena like "CFO Tuesdays," where executives come into the office specifically to manually process ACH payments – a clear misuse of talent and...