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Podcast: Can't Stop the Growth
Episode: AI + Humans for a Call Center | AI Trade Talk | Brad Scruggs | Michelle Myers
Description: ☎️ Missed calls = missed opportunities. But what if AI could change that game forever? Brad sits down with Michelle Myers, co-founder of Pink Callers, to uncover how she's reinventing the call center experience for home service businesses. From dedicated CSRs who feel like part of your team, to after-hours support that actually works, Pink Callers is flipping the script on traditional answering services. Michelle doesn't shy away from the hot topic: AI. She shares how tools like Zyratalk, Dialpad, and Motion aren't here to replace people, but to supercharge them. We're talking about CSRs who go from...