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Podcast: The Virtual Couch
Episode: To Be Heard Is To Be Healed - Connecting the 4 Pillars of Communication
Description: Tony describes in detail how his "4 Pillars of a Connected Conversation" works, including how to apply the 4 Pillars in any conversation where you feel stuck, unheard, unseen, or unloved. The 4 Pillars are: 1) Assuming good intentions, 2) Don't send the message of "you're wrong" or "I don't believe you," EVEN IF you think the other person is wrong, or you don't believe them, 3) Ask questions BEFORE making comments, and 4) Stay present, lean in, do all that you can to stay out of "victim mode." These 4 Pillars, along with the paradigm shift that the goal of a conversation is to be heard...