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Podcast: Inside Tech Comm with Zohra Mutabanna
Episode: S6E3 Beyond Documentation: Building Knowledge Systems for AI with Kartika Raman
Description: What happens when AI meets technical writing? It's not the end of the profession—it's an evolution that opens exciting new possibilities for skilled communicators.Kartika Raman, Lead Technical Writer at Salesforce, shares her journey from database administration to technical writing and now to the cutting edge of AI content creation. She explains how the fundamental nature of AI systems—probabilistic rather than deterministic—creates both challenges and opportunities for documentation professionals.As content creators, we already possess the valuable skills needed for success in the AI era. The ability to organize information, provide context, and co...